{"id":3328,"date":"2026-05-26T16:02:42","date_gmt":"2026-05-26T14:02:42","guid":{"rendered":"https:\/\/www.restaurantmassana.com\/privacy-policy\/"},"modified":"2026-05-27T12:43:40","modified_gmt":"2026-05-27T10:43:40","slug":"privacy-policy","status":"publish","type":"page","link":"https:\/\/www.restaurantmassana.com\/en\/privacy-policy\/","title":{"rendered":"Privacy Policy"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"3328\" class=\"elementor elementor-3328 elementor-2993\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-4226511 e-flex e-con-boxed e-con e-parent\" data-id=\"4226511\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-eaee1c6 elementor-widget__width-initial dobletipo animated-slow elementor-invisible elementor-widget elementor-widget-heading\" data-id=\"eaee1c6\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;motion_fx_motion_fx_scrolling&quot;:&quot;yes&quot;,&quot;motion_fx_blur_effect&quot;:&quot;yes&quot;,&quot;motion_fx_blur_range&quot;:{&quot;unit&quot;:&quot;%&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:{&quot;start&quot;:0,&quot;end&quot;:39}},&quot;motion_fx_range&quot;:&quot;viewport&quot;,&quot;_animation&quot;:&quot;fadeIn&quot;,&quot;_animation_delay&quot;:300,&quot;motion_fx_blur_direction&quot;:&quot;out-in&quot;,&quot;motion_fx_blur_level&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:7,&quot;sizes&quot;:[]},&quot;motion_fx_devices&quot;:[&quot;desktop&quot;,&quot;laptop&quot;,&quot;tablet&quot;,&quot;mobile&quot;]}\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">Privacy Policy<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3215060 animated-slow elementor-invisible elementor-widget elementor-widget-text-editor\" data-id=\"3215060\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeIn&quot;,&quot;_animation_delay&quot;:600}\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h2>Identification<\/h2><p><span style=\"font-weight: 400;\">Restaurant Massana, in compliance with Law 34\/2002, of July 11, on Information Society Services and Electronic Commerce, informs you that:<\/span><\/p><p>Its corporate name is: Restaurant Massana S.L.<br\/>Its trade name is: Restaurant Massana<br\/>Its tax identification number (CIF) is: B17311465<br\/>Its registered office is: Carrer Bonastruc de porta 10, 17001, Girona<\/p><h2>Communications<\/h2><p><span style=\"font-weight: 400;\">To communicate with us, we provide you with the following contact methods:<\/span><\/p><p>Business Phone: 972213820<br\/>E-mail: info@restaurantmassana.com<br\/>Postal address: Carrer Bonastruc de porta 10, 17001, Girona<\/p><h2>Purchase Process<\/h2><p><span style=\"font-weight: 400;\">Users registered on our WEBSITE must be of legal age and will provide their data through the registration forms accurately and faithfully, corresponding solely to their person, and accepting consent regarding Restaurant Massana&#8217;s privacy policy.<\/span><\/p><p><span style=\"font-weight: 400;\">The &#8220;GIFT&#8221; section contains recommendations for the purchase procedure.<\/span><\/p><p><span style=\"font-weight: 400;\">The current VAT rate is 10%.<\/span><\/p><h2>Payment Methods and Guarantee and Cancellation Policies<\/h2><p><span style=\"font-weight: 400;\">The payment method for making a purchase is:<\/span><\/p><p><span style=\"font-weight: 400;\">By credit or debit card<\/span><\/p><p><span style=\"font-weight: 400;\">Payment can be made immediately through our bank&#8217;s secure SSL payment gateway. If an order needs to be returned or canceled, the amount will be refunded only to the same payment card identified in the order. All personal and banking data will be protected with all security measures established by the company in accordance with the requirements of the European Data Protection Regulation and with total confidentiality.  <\/span><\/p><h2>Cancellations<\/h2><p>Restaurant Massana<span style=\"font-weight: 400;\"> shall have the right to cancel any reservation for the following reasons: In case of a technical or typographical error in the prices or other product data contained on the website when the reservation was made. When security systems indicate that the reservation may be fraudulent.<\/span><\/p><h2>&#8220;Gift&#8221; Procedure<\/h2><p><strong>How do I make the payment?<\/strong><\/p><p><span style=\"font-weight: 400;\">Payments for the Gift Voucher will be made online. Upon completion of the purchase, the user will receive an email with detailed information about the gift voucher, including its code, the number of diners, and the price. <\/span><\/p><p><span style=\"font-weight: 400;\">If you do not receive the email, please contact us at Tel: <\/span>972213820<\/p><p><b>Personal Data<\/b><\/p><p><span style=\"font-weight: 400;\">The personal data you provide will be incorporated into our existing database for the purpose of processing your reservation and facilitating future ones. Likewise, you can access your data via email. Please remember that personal data must be provided with maximum accuracy to avoid confusion or incidents.  <\/span><\/p><p><b>Security of Personal Data<\/b><\/p><p><span style=\"font-weight: 400;\">The reservation and payment process (containing your account information) is carried out through a secure server. The security program (SSL) encrypts all information you enter before it is sent to us. Likewise, message transmissions are protected against unauthorized access by third parties.  <\/span><\/p><p><b>Advance Payment for Reservation<\/b><\/p><p><span style=\"font-weight: 400;\">Your reservation will only require full payment on days when the restaurant stipulates it, for reservation management reasons.<\/span><\/p><p><span style=\"font-weight: 400;\">Reservations that require a deposit and are made via online payment will receive an email with detailed reservation information, including the reservation code, date and time, number of diners, total payment due, and payment validity deadline. This email will provide access to the payment system via the (Pay with card button); to finalize the process, click the CONTINUE button at the end of the payment process. <\/span><\/p><p><span style=\"font-weight: 400;\">This payment will be credited and will confirm the restaurant&#8217;s acceptance of the reservation, which will be communicated via email.<\/span><\/p><p><span style=\"font-weight: 400;\">If you do not receive the email, please contact us at Tel: <\/span>972213820<\/p><p><b>Right to Modification, Withdrawal, and Cooling-off Period<\/b><\/p><p><span style=\"font-weight: 400;\">You may modify the reservation date based on the Restaurant&#8217;s availability for the new day and time proposed by the client, as well as the number of diners.<\/span><\/p><p><span style=\"font-weight: 400;\">You have the right to withdraw from the reservation without justification, within 3 days prior to the reserved date. This withdrawal guarantees a 100% refund of the amount paid when making the reservation. <\/span><\/p><p><span style=\"font-weight: 400;\">For withdrawals within 9 days preceding the reserved date, the reservation payment will remain as a deposit at the restaurant, to be used within a maximum period of 6 months from the reserved date.<\/span><\/p><p><span style=\"font-weight: 400;\">In the event of withdrawal by all or part of the diners of a reservation without prior notice, the payment on account for these diners will not generate a right to reimbursement.<\/span><\/p><p>To exercise the right of withdrawal, you must inform us in writing via email: info@restaurantmassana.com, providing your withdrawal message along with your name, phone number, and reservation number.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-bdf8432 elementor-widget elementor-widget-heading\" data-id=\"bdf8432\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-heading-title elementor-size-default\">Contact Us<\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-11f751b animated-slow elementor-invisible elementor-widget elementor-widget-text-editor\" data-id=\"11f751b\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeIn&quot;,&quot;_animation_delay&quot;:600}\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Restaurant MASSANA<br\/>Carrer Bonastruc de Porta 10, 17001, Girona.<br\/>CIF: B17311465<br\/>www.restaurantmassana.com<br\/>info@restaurantmassana.com<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Identification Restaurant Massana, in compliance with Law 34\/2002, of July 11, on Information Society Services and Electronic Commerce, informs you that: Its corporate name is: Restaurant Massana S.L.Its trade name is: Restaurant MassanaIts tax identification number (CIF) is: B17311465Its registered office is: Carrer Bonastruc de porta 10, 17001, Girona Communications To communicate with us, we<a class=\"more-link\" href=\"https:\/\/www.restaurantmassana.com\/en\/privacy-policy\/\">Continue reading <span class=\"screen-reader-text\">&#8220;Privacy Policy&#8221;<\/span><\/a><\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-3328","page","type-page","status-publish","hentry","entry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.7 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ 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